It’s not a free trial—it’s a free plan. For anyone who signs up for any Testim trial, when the trial is complete, it will revert to the Community free plan. The Community plan features are subject to change. There is also a limit of one Community plan per organization.

Parallelization is running tests at the same time on different machines to reduce your overall execution time. Serial test runs run sequentially rather than in parallel.

A test grid is a cloud-based service that stands up multiple resources to allow for test parallelization. It can include different browser types and resolutions.

Yes! In addition to 500 web test runs per month, you can run up to 50 local mobile test runs per month.

You can license additional mobile testing capacity by purchasing a Testim Mobile plan. For more information about licensing, please contact us.

Each plan comes with 50 local test runs per month for native mobile (iOS and Android). You can license additional mobile testing capacity separately from your web-testing plan by purchasing a Testim Mobile plan.

For more information about licensing, please contact us.

Testim is delivered as two services—an authoring service and a test grid. The authoring service can be accessed as SaaS or as on-premises software. The grid is available in the public cloud or in a virtual private cloud/VPN option.

Testim is priced based on test runs. Test runs are counted on a monthly basis. A test run is counted each time Testim executes a test on a browser or application. Local runs from the Testim test editor on browser-based applications do not count against your monthly entitlement.

As an example, assume that an organization wants to run 100 regression tests on three browser configurations each week. This would be approximately 1200 runs per month (100 tests X 3 browsers X 4 weeks/month).

For tests of web-based applications:
Local runs from the test editor do not count against your monthly entitlement. Local runs executed from the scheduler or the CLI do count against your monthly entitlement.

For tests of native mobile (iOS and Android) applications:
All local runs on native mobile applications do count against your monthly entitlement.

Testim customers can access their test run totals within Testim via the subscription page located at the top left corner of their account.

We accept check or wire transfer. Enterprise packages can include additional payment options. Contact your sales representative for more information.

Exceeding the test run limit may result in an additional one-off charge(s) in the month consumed. Contact your sales rep if this happens.

Contact your sales representative.

Yes. Contact your sales representative.

Your tests will remain in Testim for up to 30 days after you cancel. We can export your tests to JavaScript (requires a Professional plan) though additional modifications will be required to run in Selenium environments.

Community plan support is limited to self-service through Testim documentation and the Testim Community Slack channel.
Essentials, Pro and Mobile plans include online 24X5 chat support. Our support team typically answers chat responses in a few minutes.

Technical support in our paid plans is managed by a professional support team that is separate from the in-app chat feature found in a free trial. For more information, contact your sales representative.

We have designed and developed Testim to protect and secure the data, users, and organizations that access our service. Testim maintains appropriate administrative, technical, and physical procedures to protect customer data. Your sales representative can provide the following documents upon request:

• Architectural Diagram
• Private Grid Documentation
• Software Development Policy
• Acceptable Use Policy
• Employee Hiring Practices Document
• Penetration Testing Certificate
• SOC2 Type II Report
• Security Whitepaper

We’re here to help! Please contact us at [email protected]