It’s not a free trial—it’s a free plan. For anyone who signs up, the plan is free. The Community plan features are subject to change. There is also a limit of one Community plan per organization.

Parallelization is running tests at the same time on different machines to reduce your overall execution time. Serial test runs run sequentially rather than in parallel.

A test grid is a cloud-based service that stands up multiple resources to allow for test parallelization. It can include different browser types and resolutions.

Yes. Any customer on PRO through 3-31-2023 will be able to use their runs allotment for mobile tests through 3-31-2024.

Testim is delivered as two services—an authoring service and a test grid. The authoring service can be accessed as SaaS or as on-premises software. The grid is available in the public cloud or in a virtual private cloud/VPN option.

Testim is priced based on test runs. Test runs are counted on a monthly basis. A test run is counted each time Testim executes a test on a browser or application, whether locally or on a grid. As an example, assume that an organization wants to run 100 regression tests on three browser configurations each week. This would be approximately 1200 runs per month (100 tests X 3 browsers X 4 weeks/month).

Testim customers can access their test run totals within Testim via the subscription page located at the top left corner of their account.

We accept check, wire transfer, or major credit card. Enterprise packages can include additional payment options. Contact your sales representative for more information.

Exceeding the test run limit may result in an additional one-off charge(s) in the month consumed. Contact your sales rep if this happens.

Contact your sales representative.

Yes. Contact your sales representative.

Your tests will remain in Testim for up to 30 days after you cancel. We can export your tests to JavaScript (requires a Professional plan) though additional modifications will be required to run in Selenium environments.

Community plan support is limited to self-service through Testim documentation and the Testim Community Slack channel.
Essentials and Pro plans include online 24X5 chat support is included. Our support team typically answers chat responses in a few minutes.

We have designed and developed Testim to protect and secure the data, users, and organizations that access our service. Testim maintains appropriate administrative, technical, and physical procedures to protect customer data. Your sales representative can provide the following documents upon request:

• Architectural Diagram
• Private Grid Documentation
• Software Development Policy
• Acceptable Use Policy
• Employee Hiring Practices Document
• Penetration Testing Certificate
• SOC2 Type II Report
• Security Whitepaper

The Startup plan offer is no longer available. This was a limited-time offer and subject to change at any time.

Previously, the startup plan was for organizations with 20 or fewer employees. Startup plan customers will be converted to the Community plan on January 1, 2023.

If the Community plan is not sufficient, please contact us to evaluate options.

We’re here to help! Please contact us at [email protected]