It’s not a free trial—it’s a free plan. For anyone who signs up, the plan is free forever. However, sign-up can change at any time, so don’t delay. There is also a limit of one Community plan per organization.

Parallelization is running tests at the same time on different machines to reduce your overall execution time. Serial test runs run sequentially rather than in parallel.

A test grid is a cloud-based service that stands up multiple resources to allow for test parallelization. It can include different browser types and resolutions.

Testim Automate is delivered as two services—an authoring service and a test grid. The authoring service can be accessed as SaaS or as on-premises software. The grid is available in the public cloud or in a virtual private cloud/VPN option.

Testim Automate is priced based on test runs. Test runs are counted on a monthly basis. A test run is counted each time Testim executes a test on a browser or application, whether locally or on a grid. As an example, assume that an organization wants to run 100 regression tests on three browser configurations each week. This would be approximately 1200 runs per month (100 tests X 3 browsers X 4 weeks/month).

Automate customers can access their test run totals within Testim via the subscription page located at the top left corner of their account.

We accept check, wire transfer, or major credit card. Enterprise packages can include additional payment options. Contact your sales representative for more information.

Exceeding the test run limit will result in an additional one-off charge(s) in the month consumed.  Contact your sales rep if this happens.

Contact your sales representative.

Yes. Contact your sales representative.

Your tests will remain in Testim for up to 30 days after you cancel. We can export your tests to JavaScript (requires an Enterprise plan) though additional modifications will be required to run in Selenium environments.

– Community plan support is limited to self-service through Testim documentation and the Testim Community Slack channel.
– Professional plans – online 24X7 chat support is included. Our support team typically answers chat responses in a few minutes. In addition, each customer is assigned a customer success engineer as a single point of contact for technical questions.

We have designed and developed Testim to protect and secure the data, users, and organizations that access our service. Testim maintains appropriate administrative, technical, and physical procedures to protect customer data. Your sales representative can provide the following documents upon request:

• Architectural Diagram
• Private Grid Documentation
• Software Development Policy
• Acceptable Use Policy
• Employee Hiring Practices Document
• Penetration Testing Certificate
• SOC2 Type II Report
• Security Whitepaper

Startups include organizations with 20 or fewer employees. Upon signup for this plan, Testim will attempt to verify your company’s size to determine eligibility. If approved, you will automatically be upgraded to receive Pro features, 1000 grid runs, and unlimited local runs. If you do not qualify for the Startup offer, you will still have access to the free Community plan and can contact us to evaluate additional options.

Nearly all of the Pro features will be available for free to the qualifying Startup, with the exception of the following differences:

• Startup access includes 1,000 grid runs that can be executed across different browsers. The Pro plan starts at 2,000 monthly runs and can increase substantially based on needs.
• It also includes unlimited local runs (including CLI/CI triggered local runs) on Chrome only.
• The support for Startups is limited to documentation and a “best efforts” approach to help through a dedicated Slack channel in the Testim Community. The normal Professional plan includes 24X6 support access through chat as well as a dedicated customer success manager.
• Startups security features match those in the Community free plan (i.e., no SSO, VPN, or Tunnel). 

We’re here to help! Please contact us at 1 – 408 – 980 – 7145 or [email protected]