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Professional Services Engineer

Testim.io is looking to fill a Professional Services Engineer position in Tel Aviv, Israel


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About Testim

Testim is a fast-growing, Israel and San Francisco-based startup that uses AI to speed the authoring, execution, and maintenance of automated tests. Testim learns from every execution, self-improving the stability of test cases, resulting in a test suite that doesn’t break on every code change.

Testim’s enterprise customers include Netapp, Autodesk, Microsoft, Wix.com, JFrog, and others who rely on Testim to build stable automated tests to speed their development cycles and improve their CI/CD processes.

Testim is backed by leading venture capital funds

About the position

We are looking for an experienced Professional Services Engineer to work closely with our customers to ensure Testim delivers the best value to our customer needs and challenges while helping to drive the company growth and revenue.

Why you’ll love your job

  • Work in a fast-moving, ever-changing startup environment
  • Play a key role in the Customer Success team
  • Design automation plans for multiple environments
  • implement small tools/features for post-sale purposes
  • Create automated testing code samples for workshops, tech notes, and demonstrations
  • Conduct onsite and online workshops for customers
  • Review customers' automated testing frameworks and make recommendations to improve performance, reliability, and maintainability
  • Compose technical articles and guides
  • Track project performance, specifically to analyze the successful completion of short- and long-term goals
  • Develop comprehensive project plans to be shared with clients as well as other staff members

Requirements and skills

  • 2 or more years of experience in development/testing
  • Experience in delivering client-focused solutions based on customer needs
  • Experience testing web and/or mobile applications
  • Knowledge and experience with Javascript
  • Strong presentation and customer-facing skills
  • Excellent English communication skills, both oral and written
  • Ability to train/mentor groups and individuals.
  • Ability to work independently and in dynamic environments
  • Organized and methodical - able to eliminate product obstacles through creative and adaptive approaches